What Can We Help You with Today?
At Pelco, customer service is more than a department: it’s a commitment.
We are dedicated to giving you the service, the information and the help you need.
Let us help you with the status of your order, make changes to your order, or answer any product questions or challenges you may have. Our customer service team is comprised of many years of experience coupled with the latest tracking and ordering technology, so we can find answers for you in a timely and friendly manner.
Customer satisfaction is our Number One Goal, so let us know how we can make you smile!
Shelley Bailey
Shelley has had a sterling career with Pelco and has been in the Customer Service Department since 2006. In 2014, Shelley was promoted to Customer Service Manager and has done a fantastic job of keeping both her team members and customers happy. Email Shelley>>
Kerry Bishop
Kerry’s smiling face is the first one encountered at Pelco Products. In addition to being the Receptionist, Kerry is also a member of the Customer Service Team. When not working, Kerry enjoys horses, dogs, hiking, backpacking, fishing and anything else outdoors. Email Kerry>>
Robert Charles
Robert also known as "Bob" and "RC" around the office, has been with Pelco since 1992 and is an important part of the Technical Sales Support staff. Robert’s hobbies include golf and motorcycle touring. When asked his favorite quote, he replied with Dr. Seuss, “Don’t cry because it’s over, smile because it happened.” Email Bob>>
Allison Daniels
Allison is a Customer Relations Specialist and has been with the company since 2015. In her spare time, Allison enjoys traveling, trying new and different foods, working out, shopping and kickboxing. Email Allison>>
Libby Green
Libby is Pelco’s Traffic Sales Coordinator and has been with the company since 2011. She is a member of the Women's Resource Network and in her free time enjoys watching the NBA, fishing and gardening. Email Libby>>
Anna Paulk
Anna is our Sales Coordinator for Utility Sales and has been with Pelco since May of 2009. She has served on the board with the Neighborhood Alliance. When Anna is not working, she enjoys spending time with her dogs, reading, and video games. Email Anna>>
Raeline Tyner
Raeline is a Customer Relations Specialist and has been with Pelco since 2003. Raeline has been in the customer service, sales and marketing fields for most of her career and loves spending her spare time with her family. She likes the phrase, “Don’t worry, be happy.” Email Raeline>>
